Did your employer refuse to pay your salary? Were you fired unfairly? MOHRE (Ministry of Human Resources & Emiratisation) helps workers in Dubai solve problems with employers.
But filing a complaint can be confusing. This guide explains how to file a MOHRE complaint in simple steps.
Need help? Get FREE MOHRE filing assistance
1. What Problems Can MOHRE Help With?
You can complain to MOHRE for:
Unpaid salary (even if you quit or got fired) Wrongful termination (being fired without reason) No work permit or visa issues Too many working hours, no breaks Employer refusing to give you your passport
Good news: MOHRE complaints are FREE and usually solved in 2-4 weeks.
2. How to File a MOHRE Complaint (Step-by-Step)
Step 1: Try Solving It with Your Employer First
- Politely ask for what you’re owed (in WhatsApp or email).
- If they refuse, move to Step 2.
Step 2: Call MOHRE (Free Hotline)
Dial 600 590 000 (UAE toll-free)
- Explain your problem in English, Arabic, or Hindi.
- They will tell you what documents to prepare.
Step 3: Submit Complaint Online or In-Person
Option 1: Online (Easiest)
- Go to MOHRE’s website
- Click “Services” → “Labor Complaints”
- Fill the form and upload documents
Option 2: Visit a MOHRE Office
Locations: Dubai, Abu Dhabi, Sharjah
Bring: Passport, contract, proof of complaint (messages, bank statements)
Step 4: Wait for MOHRE’s Decision
- MOHRE will call you and your employer for a solution.
- If the employer refuses, MOHRE may take legal action.
3. Why You Might Need a Lawyer (Even with MOHRE)
Sometimes, MOHRE complaints get stuck. A lawyer helps by:
Filing the complaint correctly (many get rejected for small mistakes) Pushing for faster results (follow-ups with MOHRE) Taking the case to court if needed
Example: Raj filed a MOHRE complaint alone and waited 3 months with no answer. A lawyer got his unpaid salary in just 6 weeks.
Get FREE MOHRE filing help today
4. What If MOHRE Rejects Your Complaint?
Don’t worry! You still have options:
- Re-file with better evidence (a lawyer can fix mistakes)
- Go to Dubai Labour Court (takes longer but stronger)
Pro Tip: Always keep proof:
- Screenshots of messages
- Bank statements (if salary was paid before)
- Emails or letters from employer
5. FAQs – Quick Answers
Q: How long does MOHRE take to respond?
A: Usually 2-4 weeks, but sometimes longer.
Q: Can I file if I don’t have a contract?
A: Yes! Use bank transfers, WhatsApp messages, or witness statements.
Q: Will my employer fire me if I complain?
A: No! It’s illegal—if they do, you can file another complaint.
6. Need Help? Get FREE MOHRE Complaint Assistance
Filing alone can be stressful. Let us help: We fill out forms for you Submit complaints faster Follow up with MOHRE daily
Limited Time Offer: First consultation is FREE.
